Current status at Arvato: Pending
Retailer: HP Home & Home Office Store (online)
Timeline of Events:
2009-09-15 Order placed
2009-09-17 Computer shipped
2009-10-18 Uploaded scanned image of proof of purchase (UPC symbol)
2009-10-24 Received "Proof of Purchase Denial with Option to Resubmit"
2009-10-29 Called regarding Proof of Purchase Denial. Uploaded scanned images of "Order shipped" e-mail, showing shipping date, order total, retailer, and packing list
2009-11-11 Called regarding "Pending" status. Was told that the upgrade would be shipped sometime in the last two months of the year.
